If an item is for the attention of a specific person please state this prior to the orders dispatch. It is the responsibility of the buyer to ensure their premises is inaccessible to anyone not authorized to accept delivery. Our drivers have no way of distinguishing between authorized and unauthorized inhabitants. Unless instructed otherwise our drivers may accept signatures from any inhabitant/staff member of the delivery address. Please ensure you have left any necessary details You will have opportunity to leave delivery instructions at the checkout. Please Leave Detailed Delivery Instructions ![]() The driver cannot phone to give advanced warning and it is essential we have the correct delivery address and postcode. Please ensure your delivery address is manned during these times or that we have instructions on where the product can be left. Our couriers deliver between 7:30am and 5:30pm Monday to Friday (excluding holidays). Please take this into consideration when counting days until delivery. Orders placed after 5pm or during the weekend will be processed at the first possible opportunity on the next working day. Please note that office hours are between 9am and 5pm Monday to Saturday. ![]() ![]() We thank you for your patience in these events. We stress that this is extremely unusual and generally only adds a day to the delivery time. We boast an extremely efficient supply chain however very rarely an order may be delayed due to unavoidable circumstances.
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